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I'm playing candy crush today and while I passed a level then in the map page it get stuck. All animations is ok. But I couldn't do anything. While I close the app and run it again it works. But after completing another level same things happening.
Mine fixed for 12 hours and it'd getting stuck again. I don't know what changed
Update: The problem fixed. It's working fine now.
Maybe its a game bug.
Android. I'm using Samsung Galaxy S10. I cleaned cache also restart my phone. Nothing works.
I'm experiencing the same thing since yesterday and have cleared my cache multiple times. Updated the app as well but it keeps happening on my mobile
What platform are you playing on? If you're playing on mobile, try clearing the app cache.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…