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I am finding difficulty after one level win as the board become inactive. Every level you have to download and play. Is this the problem with Candy Crush Saga at this moment or my problem.
Thanks for sorting this out despite not getting that bug either.
Hi @king4958 👋
Thanks for letting us know and you’re not alone in this. The team is aware that some players are experiencing the game becoming inactive after finishing a level. It’s been reported and a fix is already being tested for an upcoming update.
In the meantime, restarting the app after each level is the best workaround. Hopefully the next release will sort this out soon 🙏
Dear CM , now problem is fixed after I deleted the old one and downloaded the APP again. Thank you
Thank you QueenB for answering. Yes restarted after each round. Later downloaded the candycrush saga again and after that the issue is solved.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…