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What happened to the cinema store? It hasn't shown up in my game for a few days? It's hard enough to get past levels, so having some boosters always helps! Please, fix the problem!!
It's not a problem that can be fixed since, as Snakegore pointed out, the ad features are not meant to be permanent in the game. Every now and then King removes them to test out if players can be nudged into spending real money. Beware: Anyone who does then spend real money will lose the ad features forever, and they will not return.
Please understand that rewarded videos and ads are currently not expected to be a permanent or consistent feature available to all players. You have no control over whether or not ads will appear. Be prepared to play without ads at times.
The article below will provide more information.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…