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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I used my account to buy for the gold coin
I was debited but it didn't reflect on my dashboard
This wasn't the first nor the second time it's happening
Why??
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Hello @Rachael5656 and Welcome to this King Community!
We’re really sorry to hear that you did not receive some items that you purchased.
The Community team is not able to access individual player accounts and resolve issues related to purchases. These issues can only be resolved by King's Player Support team or your supplier of funds. The process for resolving issues with purchases is described in the My Purchases section (←hyperlink) in our Help Center, or you can contact the Player Support team to help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of your issue, scroll all the way down and select “Chat With Us.”
They’ll be able to check your account and make things right.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
