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My game is stuck on this loading screen. I don't want to exit it and loae my 800+ game streak but can't do anything else. I turned on and off wifi and it stays the same. If I exit the game I'll lose.
I was trying to use my gold bars to carry on when I ran out of moves, but the screen to do that just never loaded. I left it up in the background for almost 8 hours before finally giving up and taking the loss. I didn't get a compensation prize, but it is what it is. Thanks for replying!
What were you trying to do? Unfortunately, there can be game-breaking bugs that can completely screw your game over (such as the endlessly looping teleporter chain), forcing you to sacrifice a life and break your win streak. This might be one of them.
I also want to note that recent updates to the game included a crash compensation mechanic, where the game will offer you a free booster in the event of a crash or softlock the next time you restart the game. There's no guarantee that you will be offered this if you force-close the game, but you may want to try it.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
