Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
what is happening to my tournament scoring and are there any fixes
Sign in or register to leave a comment and join the conversation.
Hi everyone 👋
Just popping in with a quick update on the Star Tournament issue.
The team has been working on a fix, and it should start rolling out today. Once it lands on your game, the Star Tournament should begin counting stars normally again (no more negative numbers or progress stuck at zero 🤞).
Please keep an eye on your game today and let us know if things start behaving as expected. Your reports have been super helpful, so thank you for sticking with us while we get this sorted 🙏
Just a quick update on the Star Tournament the previous round ended yesterday, and a new one has now started. If you’re not seeing your stars count yet, don’t worry, you’ll first need to complete the newly released levels (episodes) before the new tournament unlocks and starts tracking progress again.
Everything should start updating normally once you’ve reached the new episode. Let me know if this is not the case so I can report back 😉
Hello @soyonsfous 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game with Star Tournament feature!
It is not your devices but the game itself! This issue was reported and being investigated. Please check our Community In-charge’s post below👇
Please be patient till the issue was resolved by the game team!
Thank you for understanding🙏🏼
We’re aware that some players are currently experiencing issues with the Star Tournament where the scores are not updating correctly or in some cases showing no increase, incorrect totals, or even negative points.
Our team is already investigating this to understand what’s causing it and to get it fixed as soon as possible.
In the meantime, we recommend continuing to play as usual and we’ll make sure to share more updates once we have confirmation from the studio.
Thank you so much for your patience and for flagging this so quickly. We’ll keep this thread updated as soon as there’s more news 🙏
I have the same problem 😒
Your fix is not working. there are better ways to past time. Please fix the problem
Hi It's 16 Nov. I've completed level 20705 and reached another Star Tournament. The problem still persist and it looks like all participants are seeing the same problem, everyoner have 0 as the scoring. Please help.
Hi and Welcome to the King Community
Thank you for the feedback. This issues is being investigated for more info Here
I just did a complete run and it’s still dos not add up
This full off BS honestly it sucks
Why is the star tournament still not tallying wins?
It is now 2 days into the tournament and nothing has changed. You say keep playing and for what we don't get credit we lose our games and if you buy more lives and weapons you get the money and we get nothing.
same as Tournament scoring reverts to -5
game ID 1278404047 still not working either
Hi - it's November 15th and for the second week in a row the star tournament is still not working. Is there any news on when we can expect to have this fixed? Lots of us spend time and money to play this game. I hope it's a priority. Please post updates when available. Thank you!
in my case tooo!! Wy are the sugar stars not counting???
the star tournament is still not working. After finishing the last regular game for this week the scores for the tournament still start at -5.
Still not working. Only the person in 1st place has an actual score, everyone else is 0.
my ID is 1531258843 and the tournament is still not working.
No change yet. Hope IT can figure it out.
I just started the new star tournament and it still does the same, counting backwards to 0 each time!
Game ID 1005745338
Thank you for the feedback, This issues is being investigated for more Info Here
Ditto for me! It happened last week too. I was hoping they would have fixed it by now. The star tournament is broken folks. Please fix!
