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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Can I have the progress reset to level 1 for my account?
Ok, Thank you!
Hi and Welcome to the King Community
If you want to go back to the beginning and start the adventure all over again, you have a couple of options: The easiest option is to scroll all the way back to the beginning of the map and just replay those earlier levels – this way if you get stuck on a level you can always just skip it and carry on regardless!The second option is the most final – contact our Customer Care team who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!
If you want to go back to the beginning and start the adventure all over again, you have a couple of options:
The easiest option is to scroll all the way back to the beginning of the map and just replay those earlier levels – this way if you get stuck on a level you can always just skip it and carry on regardless!
The second option is the most final – contact our Customer Care team who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!
or Please email Player Support Team in your game.
You can also email them from here:
Hi there! I understand that you wish to start your candy journey over from scratch? For this the Studio recommends that you create a new account as resetting your progress can cause various technical issues with the game.
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Gioco
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
I completed the pins but never received the gold coins 😫
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…