Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Está lento se para a cada rato,toca que salir cada que juego,esos anuncios de TEMU ES LO PEOR 😡me llenó de virus mi celular
Hi there 👋
Thank you for your message! Just a quick note: our Community conversations are in English, so more players can understand and jump in to help. In the meantime, here’s some guidance based on what you shared:
I understand you’re seeing slowdowns in the game and some TEMU ads that feel really annoying. I want to reassure you that Candy Crush cannot install viruses on your phone and the ads inside the game should not infect your device either.
Here are a few things you can try:
• Make sure the game is fully updated • Restart your device • Check your internet connection, since interruptions can cause freezing • If your phone is low on memory, freeing some space can help • Close and reopen the game if an ad freezes or behaves strangely
If the problem continues, please let us know your device model and game app version, so we can try to help further.
Thanks for understanding and I’m here if you need more help 😊