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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why?? What would be the purpose? It's annoying!
Interesting on windows there was no X.It looked nothing like yours just had a box in the middle of the screen.
I have run the test today to see if it is true that we cannot log into our games unless we verify the email. I have this account with an email address I cannot access, so I thought I would try loading it:
So there is the green X at the top right. I click on that and this is what I see:
No worries it seems, I can still play and get a nice welcome back gift as well:
If I go into My Account there is no X button, but there is the option to "remind me later".
This is on iPhone.
I had to verify mine also. I have been playing this game for about 13 years and all of a sudden it asked me the same. I couldn't log into the game on windows until I verified. Don't know why king decided I needed to do that.
Have you tried ignoring the message? I got it too but ignored it and it did not affect my game. I only saw it once when I logged back into my original game on a new device.
I think the purpose is to stop players from using other people's emails or a made-up email to open an account. However in my experience it makes no difference if we verify our emails or not.
Hi and Welcome to the King Community
Thanks for reporting , In the meantime Please email Player Support Team so they can take a look in your game.
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I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
"I am at level 17,000 but lost my old email access, so I recover my lost progress ?
How can I use my Candy Crush Saga to make money real cash?
pls upgrade the software you are taking our precious time.
yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…