Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Yêu cầu khôi phục tiến trình Candy Crush Saga

Kính gửi đội ngũ hỗ trợ King Games,

Tôi gặp sự cố khi chuyển thiết bị chơi Candy Crush Saga từ iPhone sang điện thoại Honor 400. Trước đó, tôi đã liên kết game với tài khoản Facebook để đảm bảo đồng bộ tiến trình. Tuy nhiên, sau khi đăng nhập trên thiết bị mới, toàn bộ tiến trình chơi của tôi đã biến mất và game bắt đầu lại từ đầu.

Tôi xác nhận đã sử dụng đúng tài khoản Facebook đã liên kết với game trên iPhone. Mong đội ngũ hỗ trợ kiểm tra và giúp tôi khôi phục tiến trình chơi.

Xin chân thành cảm ơn và mong sớm nhận được phản hồi từ quý công ty.

Trân trọng,
Nguyễn

Accepted answers

kiara_wael

Hi and Welcome to the King Community

Please check out our Help Center + chat bot. By choosing the Chat With Us, which can be found in your language, you can reach out to player support to obtain help , ensuring that your receive a reply as soon as possible.

All comments

QueenB

https://community.king.com/en/candy-crush-saga/discussion/513662/yeu-c%E1%BA%A7u-khoi-ph%E1%BB%A5c-ti%E1%BA%BFn-trinh-candy-crush-saga

Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️

Tip: If you're looking for support, you can visit our Help Center which is available in your language!
Thanks for understanding and hope to hear back from you soon!

kiara_wael

Hi and Welcome to the King Community

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

kiara_wael

Hi and Welcome to the King Community

All comments

kiara_wael

Hi and Welcome to the King Community

QueenB

https://community.king.com/en/candy-crush-saga/discussion/513662/yeu-c%E1%BA%A7u-khoi-ph%E1%BB%A5c-ti%E1%BA%BFn-trinh-candy-crush-saga

Tip: If you're looking for support, you can visit our Help Center which is available in your language!
Thanks for understanding and hope to hear back from you soon!

I lost win streak because add stuck.Can you help me to recover that?I had 3000+ win streak.
Can you help me?
No ads
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…