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Order number:
GPA.3393-3453-0820-74746
Order date:
Nov 27, 2025 1:30:48 PM EST I lost everything on this purchase when I stop the game and my phone went to sleep WTF crooks all power ups and infinite lives for 30m
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Hey there, thanks for sharing what happened!
Just so you know, infinite lives timers run in real time, even if the app is closed or your phone goes to sleep. This means that the 30-minute timer will continue counting down in the background.
If you believe something went wrong with the purchase or you didn’t get what you paid for, your best next step is to request a refund directly through Google Play, as they handle the billing. Here’s how:
Google Play refund request: https://support.google.com/googleplay/answer/2479637
Hope this helps, and let us know if you need anything else.
Hi, that's very sad and to make it worse they don't care one little bit 😭
