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Hi @camari1010 , thanks for reaching out and thank you @christinewupp for spotting this and looping us in.
Could you tell me a bit more about what happens when you try to login on store.king.com?
A couple of things that would really help us narrow it down:
• Are you seeing any error message? • If so, could you share a screenshot of it? • And could you also share your Game ID, so we can double-check things on our side?
Once we have those details, we’ll be able to take a closer look for you 😚
You have posted this in a very obscure place @camari1010 and I'm not sure if the moderators will spot your post here in this old thread. @MountainMom do you have some advice on gifts cards?
I also bought a gift card for Candy Crush Saga. I followed the instructions on the back of the card which are:1
I should be able to log in with my email address and password, but that doesn't work. I can also try logging in with Facebook, but when try that I never opens a new page for me to log in.
This website isn't very active, so I hope someone can help me.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
