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Did you see the collection thread in Support:
If you make sure you choose "all replies" at the top of that thread you will see lots of posts about this issue. Someone managed to get all the gold refunded. To stand a chance to get your deserved gold you will need to continue to reply to the emails you got from Player support. You must not open new tickets but keep replying to the original email or emails with the same ticket number. If you restate your case you might get somewhere. It is a matter of perseverance with player support.
Just so everyone knows re the music event ending early (I was one tape away from winning), I submitted a support ticket to see what was going on. This was their response:
“We've tried very hard, but unfortunately, we couldn't resolve the problem before the event ended. However, our game team is still working tirelessly to ensure a fix is in place for future events.
We always strive to deliver the best playing experience, but bugs or errors can be tricky to pin down for a number of technical reasons.
We apologize for the inconvenience. Feel free to let me know if there are any other adjustments you need.”
very frustrating that no solution could be found… sure…
Zgadzam sie z Tobą całkowicie! Takie błędy w grze są nie dopuszczalne!!! Jeśli jest określony czas do końca wydarzenia to powinien być dostępny do ostatniej minuty,aby ktoś kto chce osiągnąć cel miał na to ten czas!,a nie kończyć się dobę przed końcem :/ Powinniście albo przywrócić czas który zabraliście albo przyznać nagrodę tym którzy realnie mogli ukończyć to wydarzenie w wyznaczonym wcześniej na to czasie. Jeśli nie staniecie na wysokości zadania to mnie będziecie mieć już z głowy bo na pewno w to grać już nie będę!!!
Clearly, this is a FIRST WORLD PROBLEM.
Ok, thanks for 'splaining that, dude or dudette. I just play (played) the game, never really got into the naming conventions of all that. Yet, despite your very good explanation, I suspect the programmers (or whatever the game designers are called nowadays) could remedy issues like this.
Perhaps they could post something during the game that lets you know that "Even though we are saying you have another 7 hours and 13 minutes till the end of this event, we're gonna cut your ass off and throw the game to the curb if you are in this particular window of time between the Chiclets and the rubber bands, beneath the toilet paper and dinner plates, etc." <Sarcasm> A little tweak of a scene from "The Jerk."
So, yeah, I'm done wasting my time on this game.
You realise that none of us work for King and apart from those with a title like "moderator" or "game expert" do not represent King? On that note, I agree with you that this stinks. So far there is nothing to suggest that anyone at King cares or is going to do anything about any of this. There is now an official collection thread, probably gathered by a bot of some sort. This is it:
I can see this is (rightfully) all upsetting to you @jpmac88. Perhaps it's time to just ditch the game and be done with it. It isn't worth agonising over, it's supposed to just be a game.
A loop = A gameplay of 60 levels with four special event levels.
But unfortunately when an expedition event is about to end in less than a day and you finish that event another time, you won't be given the chance to replay it no matter if a special subevent like Tape Collection from Concert Chaos is finished or not. The game will think that you've finished the event as a whole if fewer than 24 hours are left. Same if you're about to finish out the levels soon aka you have less than 60 levels left by the time you finish out the event
Me too. They should give everyone 300 gold bars, or at least award them to those who were close to the end.
What the heck is a loop? Whatever it is, your explanation doesn't make sense. If an event indicates that there are 2 hours 47 minutes remaining for example, then there should be 2:47 left to play. There were more than seven hours left in the music season for me and I had only one more cassette tape to make to earn 300 gold bars. Suddenly it was gone! That's just a dirty, rotten, shame and a big lousy scam!
A similar thing happened on prize paluza, which did not tally up the orange candies. I was minutes away from a hundred gold bars. They apologized by giving me one stupid flying saucer. why not the hundred gold bars?
Anyhow, I had played music season and knew exactly how many games I had to play every day to get there to get the three hundred bars. it's like dangling a carrot in front of a horse that he will never get to eat. I'm sick and tired of these kind of glitches or scams.
and another thinthing. I have to use my husband's account to post this message.Because every time I try to log in to the forum, it requires me to change my password again and again and again and again and again and again and again and again. Fix your ffukken glitches.
I was having fun but now i've been scammed too many times and i'm sick and tired of this.
Thanks for sharing your info about the premature end of the event. Unfortunately if you finish out a Loop and fewer than 24 hours are left for the event, the game won't give you the chance to replay the event. The same scenario will occur if you finish out a Loop and fewer than 4 episodes are left to finish out the saga map of the time. The latter scenario occurred to me because after finishing out the 17th Loop, the event disappeared from my account and didn't came back.
In other words, that's to be expected now that Music Season is coming to an end. All expedition events work that way so that if it has less than 24 hours left, then you're done with it after finishing the loop, same if after the loop less than 4 episodes are left. The former occurred to me with the MidSummer Meltdown event as after I finished out the event, less than 24 hours were remaining for that expedition and as a result, the event ended for me.
Happened to me too. Another glitch I guess. Hope they fix it or extend the time.
Same here! It was like 12h to end and it disappeared too. Very disappointing.
Aż odechciewa się grać …
Witam, dokładnie mam tak samo…jeszcze dzisiaj rano pokazywało mi że do końca sezonu muzycznego jest ponad jeden dzień a dzisiaj popołudniu już go nie było,a brakowało mi tak niewiele żeby go ukończyć i odebrać zasłużoną nagrodę :( To już druga taka sytuacja gdzie biorę udział w konkursie i nie jest mi dane skończyć z powodu błędów w grze :(
you are not alone. It happened to a lot of us.
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
무제한 30분 사용중인데 노란색이 안떠서 무제한도 날리고 게임도 못깼어요 보상 바랍니다
Level 18561 is impossible without boosters and gold bars. Not enough licorice falls to unlock the block. Very disappointing.
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I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
