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Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
Hi @Vonnyvon45 sorry to hear the daily reward didn’t activate for you. I can see a few hours have passed since you posted, so I’m guessing the 2-hour Colour Bomb hasn’t shown up for you at all.
For future reference, the booster should activate the moment you start a level. You’ll see the timer on the pre-game screen before you press Play, and then the Colour Bomb will automatically appear on the board in your next level (not previous ones).
If this ever happens again, a couple of quick things you can try are:
• Close the game app completely and reopen it • Make sure you have a stable internet connection • Check the pre-game screen to see if the 2-hour timer appears
Hopefully it won’t happen again, but if it does, these steps usually help the booster refresh correctly.
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I can play Candy Crush as long as I don't log in using Facebook, but when I log in with Facebook to retrieve my my account, Gold bars, and my level, i get a "Connection Error" try again later. I have uninstalled and reinstalled the game 3 times and it's always the same. I'm playing on my PC Windows 11. It just started…
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
Hola buenos días...como puedo ver videos para que me de premios por favor
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
