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I have this problem.what can I do??
Help me please
No internet connection
Hi @jaiFisher1 thanks for explaining. Just to double-check, is this still happening right now?
Since you’ve already tried reinstalling the game, let’s look at a few other things that can affect lives and messages loading:
• Make sure you’re connected to a stable internet connection (try switching between Wi-Fi and mobile data if possible) • Restart your device • Check if the game connects when you open the map, or if it keeps showing “no internet connection” there too • If you use any VPN or ad-blocking apps, try turning those off temporarily
To help narrow this down, could you also let me know: • What device you’re playing on • Whether this happens all the time or only sometimes
Once I have that info, I can take a closer look at what might be causing the connection issue.
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can not get lives oe messages. keep saying no internet connection please help. i have install and reinstall numious time and still can't get lives or mrssages
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how do i get my level from facebook to a new device?
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I use Candy Crush saga on my IOS machine and my Windows PC. Have switched over to a new PC and appear to have lost my account. Looks as if King have issued a new King ID to my email so no progress if I log on with the PC BUT the IOS machine is fine. Email / Password for both is the same!. How do I get Windows to see the…
Which is the last level?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…