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I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Update: This issue has now been fixed. The problem with yellow candies not spawning on certain levels has been resolved, and there’s nothing you need to do on your side.
Thanks to everyone who reported it and helped us flag it quickly. If you’re still seeing anything unusual, feel free to let us know 😉
Hello there,
I want to inform you that our team is aware of this and this is currently being investigated and worked on.
Thank you for your patience and understanding.
Have an amazing day dear Community!
I need 40 yellow gellies to Finish the Level but they wont Show Up. Thats why the Level is impossible to solve. Please Help.
Effectivement impossible de passer le niveau 11895 à cause d'absence de bonbons jaunes
Same problem me to i lost 793 win streak 😡😡😡
when will the issue be fixed CC. This is quite annoying. I even used coins for 50 extra and still no yellow 😭😭😭
EEstou No nível 11895 e nao aparece doce amarelo preciso de 20 para conseguir finalizar. Por favor corrija
I also am stuck on 10611 and even spent 10 coina on extra 254 moves to no avail. Please fix or at least tell me how to move forward
OMG... Me too, I can't advance past level 10611😂😅
I’m having the same issue 11895 has 0 yellow candies
I am having the same issue on the same level. Still shows yellow candy needed but none drop. Please fix and thank you.
sobre el nivel 11895 dejo pantallazo que las gemas amarillas no aparecen nunca y no puedo continuar
That's a good and interesting point. We shall see. I have yellows, not blues, so if your theory is correct I'm black-listed.
i can’t go forward on 11069. No yellow candies are appearing & 50 are required to pass onto the next level
The Question is that this change may only affect users who are ready to get the Winter Cup event in the next days. My account won't be for the Winter Cup as usual starting from the Orange Prize Palooza (I said why I won't be many times) and fortunately I've passed these levels before this report came in.
So you may or may not be into the Winter Cup, judging that you still get the versions with Yellow Candies like me.
Ich habe keine problem mit 10611, 11069 (Das level bekommt auch Rot Bonbons dabei), 11895 und 11924. Alle vier leveln bekmomt gelben Bonbons. Ich glaube, dass King mit Blauen anstatt Gelben Bonbons in diesem Leveln Experimentieren nur für die nächstes Winter-Wettbewerb (Es heißt Winter Cup auf Englisch).
Du musst warten für jetzt bis dieses problem gelöst ist. Und du hast Level 10611 geschlossen bevor fängt diese Problem an, oder?
duplicate again….
My account still has yellows as well. I suspect they are experimenting with replacing yellow with blue ready for the Winter Cup. Maybe those episodes do not give players enough blues to compete. They didn't take into account the fact there are order locks requiring yellow. A typical AI error.
Also, users with the faulty versions, do Red Candies spawn on 11069 or they're not spawning as well? Because this level is four-colored with Reds. The other two four-colored levels that are on some accounts faulty do not have reds. While another one has them, it is five-colored (11895)
My account does not exhibit from this issue yet. I bet they're experimenting these levels without yellow candies, and they haven't completely transitioned yellow to another color yet as order locks with yellow candies are present still yet they don't spawn any longer.
Please keep an eye on the official announcements in the thread over in Support. I link it here:
Hallo..ich habe das gleiche Problem bei Level 11069 bekomme keine gelben Bonbons
i have the same problem since yesterday (iphone). I have signal it. I have deleted the application, reinstalled it. Nothing’s working. I’m stocked and it’s a little bit frustrating.
Will we get notification when it's ok to play the fixed 11924?
This level is broken. King know about it. They keep moving all the posts to another thread. Check the top page in Support. Stop playing until it's fixed.
If your level is faulty and there are no yellow candies you have to stop playing until King fix it:
Hello and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush:
Tip: If you're looking for support, you can visit our Help Center which is available in your language! Thanks for understanding and hope to hear back from you soon!
10611 bölümde sarı şeker çıkmıyor 20 altınım boşuna gitti
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I cant play level 10611, because yellow candy not come, its seems like software glitch. Please fixed it
No yellow candies appear and the level cannot be passed
Hi and welcome to the Community!
I am sorry to hear that you are having trouble with level 11924. I checked the level on my end and I had enough yellow candies displayed. Could you please try the following steps to ensure everything is working as intended please:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Hope it helps otherwise let me know.
Hi @MrDip, I am sorry to hear that you are having trouble with level 10611.
Could you please follow the below steps to try to make sure that everything is working as intended and these needed yellow candies in the level:
Hope this helps but otherwise if you need additional help, please let me know.
Same problem. Just wasted a LOT of gold...
I am also having the same problem, no yellow candies fall even though the level requires 40 to pass.
this level requires 40 yellow candies to pass, but none fall onto the board. I’ve restarted and updated my phone, cleared the cache, etc.
Level 10611 Facing bug, No yellow candy coming, so I cant go ahead.
Level 11924 (on Android) doesn't give the required yellow candies. Please help!
I've restarted my phone and used the info I saw on here yesterday. Discussion has now been removed…
level 11895 cannot be completed due to no yellow candies spawning. I spent £19.99 on endless lives and 10 mins in I now cannot progress. Please fix immediately or refund the money that I cannot use.
They have changed the yellow candies to blue according to your image.
I still have yellow candies in my game at the same level. So it's just a subgroup of unlucky players that seems to be affected.
You won't be able to progress with the level no matter if King fix it @RooElla When they fix it the candy colour will be changed and that may not happen until Monday. When the level gets fixed you will need to reload the game, so your money is wasted. Never spend money on a level when the problem is so obviously a glitch or error in the programme.
Do you have an ETA on when this fix will be implemented? There's a lot of frustrated people stuck right now. Thanks for your prompt attention!
I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
I lost my game level after getting new computer
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I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
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