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I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Update: This issue has now been fixed. The problem with yellow candies not spawning on certain levels has been resolved, and there’s nothing you need to do on your side.
Thanks to everyone who reported it and helped us flag it quickly. If you’re still seeing anything unusual, feel free to let us know 😉
Hello there,
I want to inform you that our team is aware of this and this is currently being investigated and worked on.
Thank you for your patience and understanding.
Have an amazing day dear Community!
Hi @einfachso thanks for letting us know.
This level should be improved now, as the issue was fixed yesterday. Could you please make sure your game app is fully up to date and then give the level another try?
If you’re still not seeing any yellow candies after that, please share a screenshot of the level when you have around 5 moves left, so we can see what’s happening on your side.
Hi @priscipessina, this level should be improved as it got fixed yesterday, can you make sure the game app is up to date and give the level another try? If the issue is still persisting, can you please share a screenshot of the level when you have 5 moves left so we can see that yellow candies did not drop?
There are two players here who still see the problem. Is there any recommendation of what needs to be done @QueenB ? (einfachso and priscipesssina)
Hallo bei mir liegt das Problem noch vor ich habe keine gelben Bonbons!!!!
I still have the same problem on level 10611,no yellow coming down
It was a miracle @Billy254 ???
You mean it's a miracle that King finally fixed that level and the other levels that were terminally broken?
It only took them three days to fix it. That isn't a miracle, it's poor customer service. If every player is stuck on a level and cannot buy their way out with gold then fixing the level should be a priority to be attended to even at weekends.
Even if you do believe in miracles in this world, such as for religious reasons, you need to be aware that there are no miracles in Candy Crush: King control everything. Everything you experience in this game is controlled by King, not by you, not by God. Just by King.
I had the same issue it was a miracle that I passed it for sure
Candy puede pagar?
thanks. All is correct now
Hello @Jaroslav88 and Welcome to this King Community!
The issue you experienced with level 11924 has been reported and resolved. More information can be seen by viewing the following post ⤵️
If the problem persists, you might need to follow our standard troubleshooting steps:y
I've just read in Support that they have fixed it. Try the level now. Hope it works for you now.
It's taken a long time to fix level 11924…still can't play 🥲
For how long?
There is no yellow candy show in level no 10611 how can pass this level
I can't complete my 10611 level because yellow candy not available and I lost my strike and other rewards 😭
Effectivement, tout pareil.… Quand est ce que le problème sera résolu?
Hi and Welcome to the King Community
Thank you for reporting. This issues has been reported to the Game Team for more Info here
same issue here, please fix the problem and have update Candy Crush Saga Team.
How do I complete this level when ive not been given the yellow candies to pop?? I've tried using a UFO and blast..how do I get pass this level? I've lost competitions due to this glitch
11895 no yellow candies are coming.. i have lost all my boosters and gold!!!!
Add me to the list. Please fix
Hello - Level 10611 is not spawning yellow candies. Please correct this - I’m stuck!
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J ai le même problème. J'espère qu'ils vont résoudre le bug rapidement
I have this same issue with level 11069. When will this be fixed? I spent money as I though I might need to clear everything else but that did not work -
En el juego pide eliminar 20 caramelos rojos y 20 amarillos, el problema es que no hay caramelos amarillos y no se puede avanzar el nivel
This level does not release yellow candies at all. Do you refund the money spent trying to do this level. do you notify me when it's fixed?
Do we know when the levels that aren't propagating yellow candies will be fixed (i.e.11859)? It's been a couple of days now that they haven't been working correctly…
i stuck in 11069 yellow candy never came... please
Estoy en el nivel 10611 y no hay caramelos amarillos para completar los 18 que pide el nivel. Alguna solución? Gracias
how do fix level 11924 it shows that there are people ahead of me but is not letting me pass because there are not yellow candies
no yellow candies drop in level 11924 so this game is impossible to win. This also makes it impossible to move forward. I see this has been mentioned, but I cannot view answers
Hello @saichnni and Welcome to this King Community!
I hope I can help you see the comments from other players about this level. This issue is currently under investigation.
(1) View the following post
(2) Tap on the "Accepted answers" link and find the comment from @Colorbomb_Collector, who is one of our game experts.
(3) Tap on the "view in context" link below that comment and it should open up the list of other players comments.
(4) Check back to see when the title changes from "Under investigation " to "Fixed." Then you should be able to win the affected level.
Hello @Rike09 and Welcome to this King Community!
There are currently a number of levels where yellow candies are not dropping as needed to complete orders. This issue is currently under investigation. More details can be found by viewing the following post ⤵️
The discussion will be updated once the issue is resolved. Please be patient.
I got a pop up saying unlimited play for 1 hour with perks And nothing after no play or perks 🤷♀️
I used an old Facebook account to create one for my Candy crush Saga game. Is there a way to change it and use my Gmail instead?
Eu compro busters e nao entra na hora que eu compro
can not play candy crush, help.
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…