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what about lost lives? Candy royale progress.
I have this issue too I have an iPhone 14 Pro Max, I followed the instructions of closing other apps while playing but it’s very upsetting I lose all of my boosters and win streaks anytime the stupid flying saucer booster comes out it freezes the app I’d love an option to not have that booster appear at all it has ruined this game for me especially upsetting to lose my win progress over the app shutting down.
it’s not when the flying saucer is used , that’s the compensation from Candy when it happens. It happens on many levels, the game freezes then closes. Sometimes you get a screen saying the game closed unexpectedly choose a reward from these 2. More often though there’s no reward
Hi @andfie thanks for the screenshot. Just to make sure I understand what’s happening, could you help clarify a few things?
• Does the game close as soon as the Flying Saucer is used, or later in the level? • Has this happened more than once, or was it a one-time thing? • Is it only happening on this level, or have you seen it on others as well? • Was the Flying Saucer one you selected before starting the level, or one that was added automatically (for example from a reward)?
Once we know a bit more about when and how it’s happening, we can look into it further.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…