Are King aware of this graphics glitch?

Question

I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week?

I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened the app after the initial download have a map screen looking like this:

This does not affect game play at all and I'm happy playing this new account on the iPad, though on the iPhone I chose to log into my previously saved King account and when I did the map screen reverted to being normal. So this only seems to affect new accounts. I have no idea if this is just for players on old devices as I don't use my new devices to play test games.

I just wondered if King are aware of this as that ugly black line can be rather off putting and confusing for new players. There is no new update for the game since I downloaded it.

QueenB · Accepted Answer

😬 Thank you for flagging this @christinewupp (and for the super clear details and screenshot). That definitely looks like a visual glitch on the map.

I’m going to pass this report on internally so the right team can take a look.

If you happen to notice anything else that’s useful, do let me know 🙏

Thanks again, really appreciated ☺️

QueenB · Accepted Answer

@christinewupp Could we have the Game ID from this game app and did this just happened to you?

The developer are looking in to it now 😉