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I lost my game level after getting new computer
Hi @moncks
You shouldn’t normally lose your game progress just by switching to a new computer, so this is very likely a login or account mismatch rather than progress being gone.
A couple of things to double-check:
It’s very common for progress to appear missing when the game is opened while logged into a different account, even if it looks similar.
Try logging out and back in again, making sure you’re using the exact same account details as before, and let us know what you see after that.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
