Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I lost my game level after getting new computer
Sign in or register to leave a comment and join the conversation.
Hi @moncks
You shouldn’t normally lose your game progress just by switching to a new computer, so this is very likely a login or account mismatch rather than progress being gone.
A couple of things to double-check:
It’s very common for progress to appear missing when the game is opened while logged into a different account, even if it looks similar.
Try logging out and back in again, making sure you’re using the exact same account details as before, and let us know what you see after that.
