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The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.
Ja speel op Android. Zodra de advertentie verschijnt loopt het vast. Kan soms wel terug naar het spel. Maar krijg daardoor geen extra zetten boosters en levels. En dat is heel vervelend want daardoor kan je heel vaak het level niet uitspelen. Zo jammer.Het lijkt nu weer even goed te gaan. Hopelijk blijft het zo. Mochten jullie dit verholpen hebben dan heel erg bedan
Hi @dopje
That sounds incredibly frustrating! I’m really sorry you’re dealing with that. If an ad is crashing the game and blocking progress like that, I completely understand why it feels unplayable.
We don’t have the ability to remove or block specific ads directly from the community side, but we do rely on player reports to flag problematic ads so they can be investigated and taken out of rotation.
To help narrow this down, could you let me know:
In the meantime, a couple of things that sometimes help as a temporary workaround:
Once I have your device details, I can make sure this is flagged properly so the team can look into that specific ad.
Thanks for calling it out 🙏
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لماذا لا توجد اعلانات تساعد في كسب المزيد من الوقت?
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
buonasera siccome ho cambiato telefono perché il vecchio mi si é rotto e sono in attesa del nuovo. Ho perso tutti i booster avevo più di 200 bombe colore più di 100 strisce di caramelle più di 300 rotelle e più di 50 pesci per non parlare dei booster tra 20 martelli e 20 scambi e 12 booster ufo e 10 spara coriandoli come…
Amazon ads open new pages and when I attempt to get back to the game I am flipped out of game and lose progress. Makes me never want to use Amazon!
How can I get up my newest account in cundy crash saga game I'm in level 2030 in game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
