Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Someone accidentally purchase from my Google pay account two times. I want refund
Hello @Safiaa if a person has made an in-game purchase and then used the items purchased then it is highly unlikely that you will receive a refund.
Also please note that the Terms and Conditions that you have agreed to state the following
3.4 We will be entitled to assume that anyone logging into your King Account using your login details is you and not anybody else. If you fail to keep your login details secret, or if you share your login details or King Account with someone else (whether intentionally or unintentionally), you accept full responsibility for the consequences of this (including any unauthorised purchases) and agree to fully compensate us for any losses or harm that may result.
You need to contact Google for this and ask them for a refund. Also if you think it was someone else who made the purchase you need to review the security of your Google payment account. It's not something that King can deal with as all transactions are carried out via Google and that is where your payment details are stored.
New here? Sign in or create an account to join the fun.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
