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Hey I'm regular player of this game and i love to play this game very much but i am very dissatisfied and disappointed by this mistake or fault of your's because i have completed the Winter wonders yesterday and still i haven't got my prize which is 240 gold bars....so because of that i have uninstall the game if u will not provide me my winning prize I
am sending you the screenshots. Please help me through this i want to play more and also i used to purchase gold bars also. But this hurts a lot if we can't get what we deserve.Thankyou.
Hey there @MaheshPrsdShah ! I hope you're doing well.
I understand you're having some trouble receiving your Candy Pins 240 Gold Bars reward after completing the collection. I would love to be able to assist, but for issues of this kind, it's best to reach out to our player support team, as they have the proper tools to investigate the situation and assist you:
In addition to that, please do not reinstall the game, as it will erase your Candy Pins progress, as well as other events/features' progresses, and may delete items such as Boosters, Lives and Extra Moves from your account as well.
With that said, our player support team is available 24/7. Thank you in advance and have a great day! 🌞
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
