Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Help

Dackosh

It looks like my country has been disconnected from the Game (Candy Crush Saga)

I'm obliged to use a VPN for playing, since one or two months now. Someone to explain or help me ?

I am in Republic of Congo (Brazzaville, Rep. Congo)

My email: dackosh@gmail.com

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Sorry to hear your game isn’t connecting… A quick check can usually fix it:
1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network.
2️⃣ Close the game completely and reopen it.
3️⃣ If it still doesn’t connect, try restarting your device.

If none of that helps, please reach out to Player Support through your game:

Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assis

kiara_wael

Hi and Welcome to the King Community

If none of that helps, please reach out to Player Support through your game:

Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assis

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

If none of that helps, please reach out to Player Support through your game:

Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assis

kiara_wael

Hi and Welcome to the King Community

If none of that helps, please reach out to Player Support through your game:

Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assis

Not getting lives from my friends list why?
No matter how much I request when I ran out of lives the other players in my friends list never assist me with lives but they keep asking me to send. Why? Here's my user id 1162873740
Help with level 11526
I have gotten to level 11526 bur can't get past. Anybody have suggestions?
2025 Unwrapped Statistics
I did not take a screenshot of my 2025 unwrapped stats in December. I do not see a widget for them on the map. Is there a way to still view them?
Double charge
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
Nu reusesc sa trec nivelul
Nu reușesc sa trec nivelul.am nevoie de ajutoare sau de aur

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…