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I ran out of levels again. Why can’t I earn progress in the weekly contest or the Season Pass10 game that you buy in to get gold status? I only bought in to get to level 10 boosters. I made 9 and halfway to 10 when I ran out of levels and the game ended. This seems unfair since it wasn’t my fault
I tried going back and even accidentally played the last level a few times. Contest did not register s level passed. The chocolates box still registers my play
Can you just confirm that you have a version of Season Pass for which only new levels count? I thought that experiment had been ditched. I can always advance by scrolling back to replay and pass older easy levels.
Hey @whiteranger I get why this feels unfair, especially since you were so close to Tier 10. That’s frustrating, no question.
What’s happening here is tied to how contests and the Season Pass work once you reach the end of available levels. Progress in things like the Weekly Contest and the Season Pass is earned by playing and completing new levels. When there are no more levels available to play, the game unfortunately can’t register progress toward those events, even if they’re still active.
So in your case, you didn’t do anything wrong. You simply ran out of playable levels before the event ended, which meant there was no way for the game to count further progress.
I know that doesn’t make it feel any better, especially since you bought the Gold Pass aiming for specific rewards. I’ll pass this feedback along, because situations like this are important for the team to be aware of. Players hitting the end of content during timed events is something we’re keeping an eye on.
Thanks for taking the time to explain what happened, and I’m really sorry this one ended on a sour note for you.
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You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
How can I retrieve my progress when switching from iPhone to android when I used apple to sign into candy crush??
I’m ready to give up and delete the game all together. It really seems like the people behind the game just want my money. Making levels impossible and trying to tempt me to purchase moves and boosters. No.
My blue candies are not being counted. I've been playing and beating new levels for 2 hours and I'm still only at 105 blues. I would like to see it fixed if possible, I'm now way behind because of it!
How do I kill the goblin?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
