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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Quick update everyone 👋 Thanks again for reporting this and for sharing screenshots.
The team is already aware of the issue with the end-of-level screen buttons appearing jumbled or overlapping, and it’s currently being investigated.
If anything changes or we have news to share, I’ll update this thread. Thanks for your patience while this is being looked into 🙏
Hey @PJRich897 thanks for sharing the screenshot. That’s actually really helpful 👍 I’ve seen another player report the same thing today, so I’ll make sure this gets flagged to the team.
To help us narrow it down a bit, could you let me know:
Also, quick check: if you fully close the game and open it again, does the button still look jumbled, or does it clear up? Just want to understand whether it’s a temporary visual glitch or something that sticks around.
Thanks again for taking the time to report it, much appreciated!
En el nivel 15485 al pasar a la pantalla reinventar manda los botones mal.
Hello @EdgarGonzalez the issue seen in your screenshot has been reported and is being investigated by King.
Please refer to the post linked below.
https://share.google/yw0FotZbJsCZxc3Pm
@QueenB @King_admin as mine and Edgar's posts are off topic for this thread can they please be moved to the 'Can you fix this' thread.
Looks like the same glitch as this @Raapetipeta
https://share.google/xjTTW2CZYjNNqIjVa
@QueenB
🤔?
Hmm I think you need to add both text and an image, if you want you can also try to describe the issue to me and I can see if we can solve it without an image 😊
Hey @acgrimmett, yikes 😬 that definitely doesn’t look right. Thanks for the heads-up!
If you don’t mind, could you let me know which device you’re playing on and your game app version? I’ll flag it so the team is aware.
And if this keeps popping up again, please let me know so we can take a closer look and see what’s going on.
Thanks again for reporting it 😉
the game glitched on my screen, just thought you would like to know.
it keeps tellingme the body is one character too short no matter what I do
Hi @PJRich897 , the link you provided doesn't seem to work - could you please try to reattach the photo? 😁
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my email taking me to another account with a different user ID how should I recover my progress with user ID and not email
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Here They Are! What Do You Think if They Can Be In Candy Crush Saga?
the supercharged color bomb counter is still at 0-zero after playing in 2 complete episode races. It’s the pop-up screen that counts 4 winning games then gives you the supercharged color bombs for 24 hours or until you lose. I’ve already cleared the app from active status or closed it many times. And I’ve restarted my…
I just won 130 gold jack pot along with others. But, when I hit claim, it told me to come back later. There is not a come back later section. I need to know how I can claim my winnings please.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…