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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Quick update everyone 👋 Thanks again for reporting this and for sharing screenshots.
The team is already aware of the issue with the end-of-level screen buttons appearing jumbled or overlapping, and it’s currently being investigated.
If anything changes or we have news to share, I’ll update this thread. Thanks for your patience while this is being looked into 🙏
Hey @PJRich897 thanks for sharing the screenshot. That’s actually really helpful 👍 I’ve seen another player report the same thing today, so I’ll make sure this gets flagged to the team.
To help us narrow it down a bit, could you let me know:
Also, quick check: if you fully close the game and open it again, does the button still look jumbled, or does it clear up? Just want to understand whether it’s a temporary visual glitch or something that sticks around.
Thanks again for taking the time to report it, much appreciated!
Ook in level 17120 alle knoppen door elkaar gehaald. Dit level is niet te halen zonder bijkomende zetten aan te kopen. Ruim 200 keer geprobeerd.
Clicking the x also works if you do not want to retry the level.
Thanks for reaching out to us @CherylG007,
This is a know issue which we are working to get fixed ASAP. In the meantime, you should be able to click on Retry to get out of this pop up.
I've merged your discussion to this post so you get an update when we have any news to share about this ☺️
I keep getting this screen on my iPad. Why?
En el nivel 15485 al pasar a la pantalla reinventar manda los botones mal.
Hello @EdgarGonzalez the issue seen in your screenshot has been reported and is being investigated by King.
Please refer to the post linked below.
https://share.google/yw0FotZbJsCZxc3Pm
@QueenB @King_admin as mine and Edgar's posts are off topic for this thread can they please be moved to the 'Can you fix this' thread.
Looks like the same glitch as this @Raapetipeta
https://share.google/xjTTW2CZYjNNqIjVa
@QueenB
🤔?
Hmm I think you need to add both text and an image, if you want you can also try to describe the issue to me and I can see if we can solve it without an image 😊
Hey @acgrimmett, yikes 😬 that definitely doesn’t look right. Thanks for the heads-up!
If you don’t mind, could you let me know which device you’re playing on and your game app version? I’ll flag it so the team is aware.
And if this keeps popping up again, please let me know so we can take a closer look and see what’s going on.
Thanks again for reporting it 😉
the game glitched on my screen, just thought you would like to know.
it keeps tellingme the body is one character too short no matter what I do
Hi @PJRich897 , the link you provided doesn't seem to work - could you please try to reattach the photo? 😁
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
