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Why can't I ever get my item but it always says that I already got it when I never get this item like I'm supposed to every week in the Google play pass
Hi @FeeBabii,
I am sorry to hear that you are getting this error message. Please try following these steps:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
I that does not work, log out from your Google Account in your Google Play Store.
- If instead of that, you see an option Account and something, tap on that, and then tap in Account again
That will not delete your account, it will only erase it from your device.
When you do that, would you be so kind as to
If you continue to have trouble please reach out to Google Pay's Customer Support so they can help with the error.
Have a nice day!
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AAsk
I purchased the Upgraded Pass, used some of the unlocked items. Now it’s locked and wants me to buy again
AASK
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
