Anuncios

Question

Estoy cansado de ver anuncios y que al final me eche del juego, son ustedes unos tramposos

QueenB · Answer

Hi @totefuente, thanks for reaching out. I understand how frustrating that can be.

Just a quick note first: we reply in English here in the community, so please feel free to get back to us in English so we can help you properly 🙂

To better understand what’s happening, could you let us know:

* Does the game restart after any ad, or does it seem to happen with a specific ad?
* About when did this start?
* Which device are you playing on?
* Which game app version do you have installed?

If you haven’t tried already, it may also help to:

* Fully close and reopen the game
* Restart your device
* Make sure the game is up to date
* Close other apps running in the background

Once we have a bit more information, we can look at the best next steps.