Candy Crush Saga

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All You Need to Know About All Stars 2026

Estoy cansado de ver anuncios y que al final me eche del juego, son ustedes unos tramposos

Hi @totefuente, thanks for reaching out. I understand how frustrating that can be.

Just a quick note first: we reply in English here in the community, so please feel free to get back to us in English so we can help you properly 🙂

To better understand what’s happening, could you let us know:

Does the game restart after any ad, or does it seem to happen with a specific ad?
About when did this start?
Which device are you playing on?
Which game app version do you have installed?

If you haven’t tried already, it may also help to:

Once we have a bit more information, we can look at the best next steps.

Hi @totefuente, thanks for reaching out. I understand how frustrating that can be.

Just a quick note first: we reply in English here in the community, so please feel free to get back to us in English so we can help you properly 🙂

To better understand what’s happening, could you let us know:

Does the game restart after any ad, or does it seem to happen with a specific ad?
About when did this start?
Which device are you playing on?
Which game app version do you have installed?

If you haven’t tried already, it may also help to:

Once we have a bit more information, we can look at the best next steps.

New here? Sign in or create an account to join the fun.

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…