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Hi I've purchased gold season pass yet after I had to reinstall the app I still have access to the 8 lives but nothing else in the pass? I've attached screenshot that shows my lives are currently above the normal 5 and the other screenshot shows the pass as locked?
Please advise
Hi @bernie9090,
I am sorry to hear that your Season pass is locked after recently paying for it.
Please check out our Help Center + chat bot. Choose the Chat With Us, so you can reach out to Player Support to obtain help with your Season Pass purchase ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
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On December 30th, I redeemed a Candy Mix Pack: 20 Gold Bars + Bonus Treats! It said I could redeem it 5 times for 20 Gold Bars + bonus snacks, but I only redeemed it the first time after the order was placed. I can't find where to redeem it for the next four times. Has anyone else bought the same item? How to redeem it?…
when I connected my game with Facebook, then my level, my name, my tools still no change, but around 200 gold bar was missing. What can O do?
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I have spent multiple extra chances. Cannot beat this level? Any help is needed
since I have upgraded to iPhone 17 the game is impossible to play. Crashes all the time
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
