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There's 8 hours left. As you can see it says claim but when I go to the screen it's like I didn't purchase. Yet I can't buy it either. AI support says this is a known issue. Is this true?
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AI support says this is a known issue. Is this true?
Hello @thekaelieshow based on the number of complaints in this forum I would say that the Season Pass issue you describe is a known issue.
You can see one example of a similar complaint below.
https://share.google/jel4QeKzCmSCB2qkm
Unfortunately the only recommendation to fix this issue appears to be for you to contact King Player Support.
Have you tried clicking on those padlocks @thekaelieshow ? If it doesn't work, restart the game and play one level before clicking on the padlocks. I've heard in this forum that the locked prizes can sometimes be claimed this way.
As you can see I already claimed some of the prizes before I went to bed.
