Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
hello I already have a kingdom account on my old device I need ur help to switch my account on this device and never lose my progress
Hi @zeinabab no worries, we can help with that 🙂
To move your progress safely to a new device, you just need to make sure you’re logged into the same King account on both devices.
Here’s what to do:
On your old device, open the game and go to Settings Make sure you’re logged into your King account (the one with your progress) On your new device, install the game and open it Go to Settings and log in using the same King account details Fully close and reopen the game to let it sync
Once you’re logged in, your progress should load automatically.
If anything doesn’t sync correctly, or if you’re not sure which account your progress is saved on, Player Support can help check and restore it for you: 👉 Here's how to reach out to Support!
You’re doing the right thing by checking before switching, that’s the best way to avoid losing progress 😉
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…