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On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
Hi @Rania2045 thanks for reaching out. I’m really sorry about this, I can understand how frustrating it is to pay and not receive the boosters or a refund.
Since this involves missing purchases, the best next step is to contact Player Support directly. They’re the only team who can securely check your transactions and either restore the boosters or process a refund if needed.
Here's how to reach out to Support!
When you contact them, please make sure to include:
They’ll be able to look into this properly and help you from there.
Thanks for your patience, and I hope this gets resolved quickly for you.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
