Porque no veo mis anuncios ni el cinema dulce?

Question

necesito q me regresen las opciones me parece una estafa q luego de hacer alguna compra desaparezcan

QueenB · Answer

Hi @gabylucaroni thanks for your message.

A quick note that the Community here is in English only.

Just to clarify, ads including Sweet Cinema aren’t guaranteed to be available all the time.

Ads can also disappear if:

* There are no ads available at that moment
* The game doesn’t have a stable internet connection
* The feature is temporarily unavailable for your account

You can try:

* Closing and reopening the game
* Making sure you’re connected to the internet
* Playing a few levels and checking again later

If the ads don’t come back after some time and you feel something isn’t right, the best next step is to contact Player Support through the game app, where they can check your account directly.