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Why didn't I get my reward after collecting all the pins? I did not get 120 golden bars or any charms
Hi @kshaps!
I am sorry to hear about your Candy Pins rewards. We have been informed about a possible issue with these rewards. Could you please capture a screenshot showing the collection completion and share it with support?
Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to obtain help with this reward issue ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
