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I am 3 pins away from collecting them all and receiving the gold bars. Then all of a sudden the event is over even though there was at least 2 weeks left yesterday. This kind of stuff is very frustrating
Sure you will… I let the first time go. This is beyond unacceptable and a slap in the face.
But whatever…
Same thing here! I was 1 PIN AWAY with weeks left and promised 6 pins upon winning the race, which I did. The prize was supposed to be 40 bars and 6 pins! I received the bars and poof not only did I not get the 6 pins but the event has disappeared. This is the second time that this happened when I'm right there at the 135 pin mark. I won't say what I think about Candy Crush now.
Hi @wjb710, thanks for flagging this. You're right, there is at least 2 weeks until the event ends so this sounds off.
To help us look into what might have happened, could you please share a screenshot of your saga map where the Pins event would normally appear showing it has ended? And also your Game ID…Go to Settings and:
That will help us see exactly what you’re seeing on your side and check whether the event ended early or if something else is going on.
Once we have that, we can dig into it further.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
