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Trying to find a email to write support but can't find any. I rearly get competitions and events on the account on my phone while my iPad gets it on a daily basis. So would like to write support to have them update the account on my phone.
Hi @Jan85 thanks for explaining what’s going on.
Just to clarify first: Player Support isn’t able to manually add events or competitions to an account. Events can appear differently between devices or accounts, as they’re rolled out automatically and can depend on things like progress, activity, and testing groups. That’s why it’s possible to see events on one device (like your iPad) but not on another (your phone), even if you’re playing the same game.
That said, if you want Support to check whether both devices are properly connected to the same account, or make sure everything is syncing correctly, you can contact them directly through the game app.
To reach Player Support:
They’ll be able to check your account setup and confirm whether everything is linked correctly, but they won’t be able to force events to appear.
I hope that helps clear things up a bit.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
