Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
That's apparently the same issue I've seen in Tuesday on my Android device where not one but three gift cards all worth 430 Gold bars were shown, one with 200 bars, one with 30 bars and another with 200 bars. Claimed but not added. Definitely an issue.
Hello @meashkan and Welcome to this King Community!
I understand your frustration — seeing an in-game pop-up mentioning a “Gift Card” but getting nothing actually added to your account when you accept it.
This is a known issue and it’s currently under investigation. Please be assured that we’re aware and working on it.
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…