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I just purchased a gift card and redeemed it and I cannot find my rewards.
Hello @khesen and Welcome to this King Community!
I am sorry to hear you cannot find your gift card rewards. There is an article in our Help Center that answers many questions about gift cards. View the following post for more details:
👉Gift card FAQs
If that information does not help you solve the issue, you will need to reach out to King's Player Support team. Tap on the following link 👉Contact us👈 so that team can look into your account and help resolve your issue.
Hello sorry for this issue have you tried contacting support on this issue
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Just starting today (and I'm on level 10291, so I've been playing for a while), when I switch to Candy Crush Saga while playing audio in the background (e.g. Audible, yt music), the other sound will turn off. The game sound is all off. I tried restarting all apps. Still an issue on Android phone. Do you have any…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…