Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Crashes are stealing from me!

The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a level. This last time I had just purchased10 coins and of course when it freezes I have to restart so lost my coins. I should be reimbursed.

Also, would you like to “hire” me to notify you of typos on your pages? Coins would work nicely as payment.

Dori

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MountainMom

Hello @doriclaire, I encourage you to check out the following article from our Help Center:

👉Why does my game keep freezing or crashing?

You can also find troubleshooting steps for specific platforms by searching our Help Center for the term "freeze."

doriclaire

I was referring to the site’s and therefore King’s typos. Don’t be so hard on someone posting without having all the facts

doriclaire

sorry, I meant to be sending that to the King team and it was a total accident to post it in this forum!

Peaches12

Don't be so hard on the typos. This is a players' forum and the players are not all from English speaking countries. Since I am not multi-lingual, I admire those that are able to post in English even though it is not their native language. And as for fixing typos, which would you consider correct - gray or grey? It all depends on where you are from.

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

https://soporto.king.com/contact

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

https://soporto.king.com/contact

Peaches12

doriclaire

sorry, I meant to be sending that to the King team and it was a total accident to post it in this forum!

doriclaire

I was referring to the site’s and therefore King’s typos. Don’t be so hard on someone posting without having all the facts

MountainMom

Hello @doriclaire, I encourage you to check out the following article from our Help Center:

👉Why does my game keep freezing or crashing?

You can also find troubleshooting steps for specific platforms by searching our Help Center for the term "freeze."

Não consegui colocar minha foto
Vc omo colocar a foto
Trying for extra moves
Ssomeone please explain how do you get pass a level that has over 25 things to knock out, BUT you only get 3 moves???? The ONLY way is to continue using gold bars. What a joke!!!!
Crashes are stealing from me!
The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Why cant i use my daily spin booster?
Everytime I get the pink candy that roles they won't give it to me
So many glitches
My app keeps on freezing on a light purple screen after playing a game, my booster wheel has never worked and I am unable to click on people’s profiles. And this is all after uninstalling and reinstalling and making sure everything is updated.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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