Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
hi. The game froze 3 times when I tried to match a colour bomb to a stripe that may have let me complete the level. I lost 2 lives and was only given 1 UFO the first freeze
thanks. The app is always up to date just frustrating on level 11,558 to lose the chance of a win due to a glitch. 🥲
Hi and Welcome to the King Community
Thank you for reporting , In the meantime please try the following steps carefully:
• Log out of the game completely • Close the app • Restart your device Update the Game: Ensure the game is updated to the latest version
If, after this, you still feel you need help, I recommend reaching out to Player Support so they can look directly at your account and history.
New here? Sign in or create an account to join the fun.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
