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this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
Hi @MountainMom . I think the latest changes in the app have removed this problem altogether now: Levels that in the past would have shown the "oops" and reshuffled no longer exist: They were either written out of the game or grant an automatic "lucky moment" pass as shown by the screenshot in this thread.
Level 11297 was changed from yellow to blue candies during the Winter Cup and ever since then has given players this "lucky moment" pass because it is impossible to collect yellow candies from it. It might be an idea if you could report this level to the authorities because the AI seems to not have spotted the error in it. It should get fixed to have yellow candies again, or the order should be changed to blue candies. Either way, this level is broken. The only reason players aren't complaining about it is because of the "lucky moment" feature.
Please update your game @syreetanicole24 . This level is known to be broken, but the latest game version allows players to automatically pass it when they open it.
Hello @syreetanicole24 and Welcome to this King Community!
Sometimes levels that are "lost" without making a move are designed with only a single move to start. It is important NOT to select a booster from your inventory or by watching an ad with which to start the level. Otherwise, the designed move is not available. Does that explanation make sense for your issue?
If not, can you share a screenshot of your opening game board? Some of our players might be able to offer other suggestions after seeing the opening biard.
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Since 3-4 days ago, I am unable to log in with my facebook account. Yes, I tried everything that I could find online, all the helps and tricks, but it still doesn't work. Probably lost 10 years of progress and about 12000 levels… I am fuming… Whatever I do, I get this message…
وعند فتح اللعبه مره اخرى اختفت الهدايا واهدرت محاوله
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
hi my game froze in the middle of beating five seasons in first place and I couldn’t move forward I lost all progress after having to quit the app and had to start all over againn
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
