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I won the episode race from 15441 to 15455 but didn't receive the rewards
Hello @Sagara13 and Welcome to this King Community!
We’re really sorry to hear that you did not receive the reward you expected from the Episode Race. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us" (or Contact Us).
They’ll be able to check your account and make things right. Thanks for your patience and for reporting this so quickly 🙏
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Just yesterday I was on level 18600 and today im at level 1. I'm always logged in to my account so I can avoid losing my progress. But that doesn't seem to work either
Why I’m not have my gold after I finish all levels?
I never saw this in my game before on the gold pass.
I had already collected 5 stamps from previous days. Today, I completed a level that should have qualified for an additional stamp. However, instead of being counted as the 6th stamp and awarding the prize, it was counted as the first stamp. It appears that the progress was reset and started from the beginning. As a…
I have been stuck on a level now for almost 2 weeks, very seldom receiving extra moves I’ve been playing candy crush for a few years now reached level 19,362 After all this time enjoying playing , I am to the point of considering giving it up.. it’s not as much fun anymore nor do I find it relaxing just thought I’d give…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
