Candy Crush Saga

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transfert compte Apple sur Android

Bonjour, je jouais à Candycrush saga sur iphone et ma progression était sauvegardée sur Apple; Je ne réussis pas à mettre ma progression sur facebook ou un compte King. Je suis maintenant sur Android. Comment faire pour reprendre ma progression et mes lingots ?
Merci d'avance,

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MountainMom

Hello @lyssa740 and Welcome to this King Community!

Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊

Tip: If you're looking for support, you can visit our Help Center which is available in your language! Below are hyperlinks to articles that might be helpful:

👉New phone?

👉How to merge Facebook and King accounts

Thanks for understanding and hope to hear back from you soon.

Accepted answers

All comments

MountainMom

Hello @lyssa740 and Welcome to this King Community!

Tip: If you're looking for support, you can visit our Help Center which is available in your language! Below are hyperlinks to articles that might be helpful:

👉New phone?

👉How to merge Facebook and King accounts

Thanks for understanding and hope to hear back from you soon.

Welcome! 👋

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…