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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How do I get to "My Profile" Acct. to check my settings?
Ok
Hello @player1951. I apologize for not understanding your issue correctly. You have posted in multiple places and I responded to your post today, which did not include the details from your previous messages.
I understand your frustration when you did not receive the rewards the Candy Crush Saga rewards you expected when using your Microsoft Rewards.
Unfortunately, we cannot access records for individual player accounts from this Community. In order to receive the best possible assistance, please reach out to our Player Support team using the game app or via the Contact us online form. That team will then have the needed information about your account and device.
To reach Player Support through your game, do the following:
Indicate that your are reporting a problems with a purchase and that team should be able to assist or compensate you.
Thank you for your patience and understanding.
You did not address the problem I've been having with using "my Rewards" to get "80 Golf Bars and Infinity lives" for one week (for using 1,500 rewards points in Microsoft Rewards and for it being my first time I used rewards. How many times do I have t tell you that we did NOT receive the Bars or Infinity Lives. This an Appeal to King that this should be looked into. I'd appreciate this to being looked into. I cannot figure what is wrong. But something is definitely wrong. Thank You, Dorothy Thompson
Hello again @player1951.
You can access your Community profile by tapping on your avatar in the upper right corner of the page. Then tap on your avatar again to access your profile. You can then tap on the pink drop-down button to see and "Edit" your profile settings. Once there, I encourage you to carefully select which types of notifications you want to receive. The column headed by the bell icon will deliver notifications only in this Community if selected; the column headed by the "Inbox" icon will deliver notifications to your actual email account if selected. You can always change the settings in your profile if you don't like your current selections.
Hello @player1951 and Welcome to this King Community! We are delighted you have decided to join us!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
