Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

New Season Pass

Is anyone else having problems with the new quests for the season pass? I have used UFOs to get through levels but these are not showing on my quests. Am finding the game so hard after level 17,000 and now it is virtually impossible to win any rewards!

Accepted answers

All comments

Hello @Cecie and Welcome to this King Community!

I have not had the same experience as you described. For me, the Season Pass event just closed, so that event is "taking a break." Before it ended, I had to pass new levels to complete the various quests, and I did not complete them all. I do not understand why your new levels were not counted toward the levels in your Season Pass.

If you did not receive rewards you believe you have earned, I suggest you reach out to Player Support through your game to explain your issue:

Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

By contacting Player Support Team in this way, that team will be able to access your individual account and your device details and will be better able to assist you or compensate you.😊

If you have additional questions, please feel free to reply with more details.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hello @Cecie and Welcome to this King Community!

I have not had the same experience as you described. For me, the Season Pass event just closed, so that event is "taking a break." Before it ended, I had to pass new levels to complete the various quests, and I did not complete them all. I do not understand why your new levels were not counted toward the levels in your Season Pass.

If you did not receive rewards you believe you have earned, I suggest you reach out to Player Support through your game to explain your issue:

Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

By contacting Player Support Team in this way, that team will be able to access your individual account and your device details and will be better able to assist you or compensate you.😊

If you have additional questions, please feel free to reply with more details.

Free Switch
Can someone tell me how to get the Free Switches, now that you can't get them in the Sweet Cinema?
How can i post my level
I reached more then 15000
I can't get to my profile settings in King. how do I do this?
How do I get to "My Profile" Acct. to check my settings?
Es imposible jugar así
Cada vez que quiero cerrar el anuncio de mercado pago ( tickleando la cruz una vez finalizado el anuncio) me envía directamente a mí mercado pago...una vez allí, retrocedo para continuar con el juego ..y se cierra !
New Season Pass
Is anyone else having problems with the new quests for the season pass? I have used UFOs to get through levels but these are not showing on my quests. Am finding the game so hard after level 17,000 and now it is virtually impossible to win any rewards!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…