Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How do I get to "My Profile" Acct. to check my settings?
Hello @player1951. I apologize for not understanding your issue correctly. You have posted in multiple places and I responded to your post today, which did not include the details from your previous messages.
I understand your frustration when you did not receive the rewards the Candy Crush Saga rewards you expected when using your Microsoft Rewards.
Unfortunately, we cannot access records for individual player accounts from this Community. In order to receive the best possible assistance, please reach out to our Player Support team using the game app or via the Contact us online form. That team will then have the needed information about your account and device.
To reach Player Support through your game, do the following:
Indicate that your are reporting a problems with a purchase and that team should be able to assist or compensate you.
Thank you for your patience and understanding.
You did not address the problem I've been having with using "my Rewards" to get "80 Golf Bars and Infinity lives" for one week (for using 1,500 rewards points in Microsoft Rewards and for it being my first time I used rewards. How many times do I have t tell you that we did NOT receive the Bars or Infinity Lives. This an Appeal to King that this should be looked into. I'd appreciate this to being looked into. I cannot figure what is wrong. But something is definitely wrong. Thank You, Dorothy Thompson
Hello again @player1951.
You can access your Community profile by tapping on your avatar in the upper right corner of the page. Then tap on your avatar again to access your profile. You can then tap on the pink drop-down button to see and "Edit" your profile settings. Once there, I encourage you to carefully select which types of notifications you want to receive. The column headed by the bell icon will deliver notifications only in this Community if selected; the column headed by the "Inbox" icon will deliver notifications to your actual email account if selected. You can always change the settings in your profile if you don't like your current selections.
Hello @player1951 and Welcome to this King Community! We are delighted you have decided to join us!
New here? Sign in or create an account to join the fun.
Can someone tell me how to get the Free Switches, now that you can't get them in the Sweet Cinema?
I reached more then 15000
Cada vez que quiero cerrar el anuncio de mercado pago ( tickleando la cruz una vez finalizado el anuncio) me envía directamente a mí mercado pago...una vez allí, retrocedo para continuar con el juego ..y se cierra !
Is anyone else having problems with the new quests for the season pass? I have used UFOs to get through levels but these are not showing on my quests. Am finding the game so hard after level 17,000 and now it is virtually impossible to win any rewards!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
