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i purchase something but I didn’t receive
https://community.king.com/en/candy-crush-saga/discussion/comment/3475486?utm_source=community-share&tab=all#Comment_3475486
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Hi @dishwar thanks for reaching out.
If you made a purchase on an Apple device and didn’t receive the item, the purchase itself is handled by Apple. The first step is to check your purchase status and receipt through Apple:
👉 https://reportaproblem.apple.com
If the purchase shows as completed, you can also contact Player Support so they can help deliver the item or guide you on the next steps. Please make sure to include your purchase receipt when you contact them:
👉 Player Support
They’ll be able to look into this properly and help you from there.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
