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I got a reward on Baker's Box : 3 minutes of stripes&wrapped. I directly go to the game, but instead of 3 minutes, I got only 3 seconds. That's disappointing.
Hi everyone 👋
Quick update on this: the team was able to identify what was causing the Baker’s Box timed rewards to show seconds instead of minutes, and it has now been fixed.
Thank you so much for reporting it and for sharing the details so quickly, that really helped us track it down.
It shouldn’t be happening anymore, but if you notice anything similar again, please let us know right away. We really appreciate you flagging it 🤗
Heyy loudu
I won't bother with this advanced box then:
Because I think it's broken.
This happened to us yesterday as well @QueenB :
The same thing happened to me too @QueenB , yesterday, and someone else posted about it here yesterday as well.
Yes, it happens today, less than 1 hour ago.
Hi @Dydee,
Ouch… that really doesn’t sound right 😬
When did this happen? Was it within the last 24 hours?
If so, let me flag it to the team and see if they can check whether something went wrong there.
Thanks for letting us know and that’s definitely not the experience we want you to have.
You know what, I think the same thing happened to me today as well. I played one level after claiming it and after that one level the wrap/stripe prize was gone!
… it was the wrapped and striped candies
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
