Candy Crush Saga

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Keeps freezing

why is my game always freezing especially after I use 10 gold bars to purchase lives to be able to complete my game .

When this happens I loose the game and my gold bars at same time? What’s the meaning of this candy crush? Is it a new way of making us buy more gold bars?
this is highly unacceptable

Accepted answers

All comments

Colorbomb_Collector

Hi there, welcome to the Community @Glow_Glow

I understand your concern regarding your Extra Moves purchase issue and I will point you into the right direction.

In order to receive assistance, I would advise you to reach out to our Plyer Support team directly from the game or via https://soporto.king.com/

They'll be able to check this further for you and assist you regarding this.

I hope this helps and have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Colorbomb_Collector

Hi there, welcome to the Community @Glow_Glow

I understand your concern regarding your Extra Moves purchase issue and I will point you into the right direction.

In order to receive assistance, I would advise you to reach out to our Plyer Support team directly from the game or via https://soporto.king.com/

They'll be able to check this further for you and assist you regarding this.

I hope this helps and have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

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